Outsourcing Templates

  Outsourcing Templates

How to Make Sure Outsourcing Doesn’t End in Frustration

Maybe you’ve hired someone to handle some of your workload and it didn’t go the way you’d hoped. Or you’ve heard horror stories from other business owners.

Now, you’re hesitant to try outsourcing.

But many issues with outsourcing can be traced back to the beginning of the project. There are a few key areas you need to be clear about if you want to get the most value for your time and money.

First, you must define the scope

You might hire a freelancer and say, “I want a website.” The problem is your request is vague. If your freelancer is unethical, he or she might try to create a one-page website with a simple graphic and call it done.

The way to avoid this situation is to think long and hard about what you want from this project. You could say, “I want a website designed using WordPress that has five pages including one with a contact form.” This makes it easy for your web designer to complete the project.

The second area you need to cover is the project deadline

If you need a website ready to go live in two months, then ask your designer to have it ready for you in six weeks. Without a deadline, your project won’t be prioritized and your designer will get around to it… eventually.

Next, be sure to cover revisions or changes to your project

You could hire a cheap web designer. He does the work and you like the site. There’s just one problem, you want the fonts changed or the colors tweaked. So you ask your designer to do this and he quotes you a huge amount of money.

You’re left wondering what just happened. An unethical or bad designer will do the work you need for cheap until you ask for changes. Suddenly, your designer is very expensive and you feel like you’ve been taken advantage of.

Always ask about the cost of revisions when you’re thinking of outsourcing a project. Most freelancers include 1 or 2 rounds of edits for free. Then after that they’ll charge you an hourly rate. Make sure to get that rate in writing so you can refer back to it later if needed.

Be sure to create or have your freelancer submit an estimated timeline.

This can be especially helpful when projects are long-term. For example, you want your website store containing 200+ products switched to a different shopping cart.

When creating the timeline, be sure to cover what’s needed by both parties. So, you might have a note that in week two, you need to submit the updated product pictures to your designer.

This ensures your freelancer doesn’t fall behind schedule because he was waiting on material from you.