Learning Activity 1
- Identify a product or service you’ve purchased several times, preferable one you’ve recommended to others. For example, it could be a restaurant you go to regularly, a store you love to shop at, a dentist who’s taken good care of you, a business service you rely on every month, etc.
- Think about what makes you feel so good about your experience with this company.
- How did you first hear about it?
- Why did you decide to use/buy it?
- iii. What do you love most?
- Why do you or would you recommend it to your friends?